Our #1 priority here at Zense is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Refund it. Send you a new Zense. Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you. Happiness. Guaranteed.